We use 100% 464 soy wax for our candles.

Our candles are scented with a blend of fragrance and essential oils. Our fragrance oil blends are 100% phthalate-free, as well as free from carcinogens, toxins, and other hazardous chemicals commonly found in other fragrance oils. 

We are committed to using only the highest quality materials so you can have the peace of mind that what you are burning is safe.

Our 7oz candles have a burn time of 45 hours, provided that you follow safe burning guidelines and keep the wick trimmed between use.

For the most part yes, but of course it depends. You should trim the wick when it needs trimmed. If you see a carbon mushroom on top the wick, it definitely should be trimmed, or if the wick seems very long.

When trimming, you really should trim the wick to 1/4" before lighting your candle, or at any point your flame is getting too large and you are seeing smoke or soot, simply extinguish the flame, trim and re-light.If you do not keep your wick trimmed, problems can occur. Wicks of all candles can "mushroom" at the top which can lead to excessive flickering, smoke, and/or soot.

Keeping your wick trimmed also makes your candle safer and last longer. Additionally, it can prevent your wick from curling back into the wax.

A carbon buildup, otherwise known as a "mushroom" can happen with any kind of wick and wax. It is most common in highly fragranced candles as the fragrance oil travels up the wick while it burns. It is completely normal, however, it needs to be removed by trimming the wick before relighting as mentioned above.

In a way, the mushroom head is a nice reminder that, "hey, I need to trim my wick". (Please remember to give the candle plenty of time to cool and harden before attempting to trim the wick as you do not want wick debris falling into the wax.)

Unfortunately, unless there is a candle defect, we generally do not offer exchanges based on personal fragrance references. Everyone has a different sense of smell and preference so we hope you can understand that policy.

However, remember that candles make great gifts and just because you are not fond of a scent, most likely a friend, co-worker, or family member would be. We are sure to include fragrance profiles and notes inside each product description to help you make your choice.

Please inspect your order when you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your order arrived damaged, please send us an email within 48 hours of receiving your order along with photos of the damage and a description of the damage as well. Please report damaged products within 48 hours and before using your product for the first time.

For all returns, refunds, or exchanges, you will need the receipt or proof of purchase.

Note - Candles can soften or melt when shipping during warm temperatures. Products that become melted when subjected to hot temperatures for long periods of time we cannot be held liable for. We strongly advise you to arrange to have your order delivered to an air-conditioned location, such as a business or home, where someone can receive your package. If packages are left outside during hot temperatures, candles and related items could potentially melt and we cannot be held liable for such damage.

This is purely a safety issue and any candle maker or retailer will recommend this. Glass gets hot on the bottom as the wick nears the base.It can cause cracking, breaking, or damage underneath the glass. We also recommend burning all candles on heat resistant surfaces.

We typically process orders within 24-48 hours, and ship Monday-Friday.